Workday Administrator

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

We, at Flywire, are looking for an experienced Workday Administrator, ideally with a background in FinTech. You will be responsible for the overall health, configuration, and optimization of our Workday ecosystem, primarily across Human Capital Management (HCM) modules with occasional exposure to Financial Management modules. As the Workday subject matter expert, you will be integral in the integrating Workday applications and ensuring that the value of the system is maximized.

Acting as a bridge between HR, Finance, and Engineering, this role ensures that our enterprise systems are seamlessly integrated, secure, and aligned with evolving business needs. You will be partnering closely with cross-functional leaders to provide technical expertise, lead system enhancements, and ensure that every employee and stakeholder can interact with Workday efficiently and securely. The ideal candidate has strong technical knowledge across Workday HCM, integrations, reporting, security, and business process configuration. Experience with Workday Financials, PRISM, and Accounting Center is considered a plus.

Following the implementation, you will be responsible for administering the Workday systems, providing functional support, updating the system to meet our needs, monitoring end user usage and performing daily administration tasks.

Key Responsibilities:

• System Configuration and Optimization: Execute the roadmap for Workday HCM, including the post-implementation and ongoing administration of the Workday platform. Troubleshoot Workday configuration and reporting issues to identify and fix root causes. Participate in the development and delivery of new Workday features and functionality.
• Cross-Functional Partnership: Serve as the primary technical liaison for the HR team, advising on system capabilities and automation opportunities to drive operational efficiency. Partner with Finance and Engineering teams on broader enterprise system initiatives as needed.
• Operational Management: Oversee the day-to-day configuration and performance of the Workday platform, including security groups and tenant maintenance. Monitor Workday releases, assess impacts, and partner in testing updates to ensure continued data integrity and business process operation.
• Governance and Compliance: Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Provide assistance to develop and maintain Workday standard operating procedures.
• Reporting and Analytics: Design, create, maintain and support a variety of reports and queries — both standard and custom — to provide actionable insights for leadership. Experience with Workday Composite Reporting and cross-functional reporting is a plus.
• Vendor Integration Management: Develop and maintain vendor integrations between Workday and third-party service providers, optimizing integrations (EIBs, Core Connectors, Studio) for maximum performance.
• Technology Transformation: Champion and drive major Workday initiatives, such as semi-annual release testing and new feature adoption from concept to successful deployment.
• Innovation and Improvement: Establish a culture of continuous improvement by actively evaluating new Workday features and emerging technologies to enhance business efficiency.
• Training and Support: Develop guidelines and documentation. Provide advanced technical support to ensure the successful adoption of system changes and best practices.

Qualifications

Here’s what we’re looking for:

• Bachelor’s degree in Information Systems, Finance, HR, or a related field.
• 5+ years of experience in Workday administration, with a strong focus on HCM modules. Experience supporting Financial Management modules is a plus.
• Strong leadership and communication skills, with the ability to translate complex technical requirements into business-friendly language for various levels of the organization.
• A solid track record of managing complex Workday environments, including business process configuration, security, reporting, and integrations.
• Data-driven decision-maker with experience in automation and a strong understanding of the interactions between people, processes, and systems.
• Excellent organizational skills and experience working in Agile environments, with the ability to pivot quickly when business strategies change.
• Prior experience implementing or maintaining Workday systems.
• Ability to model and configure workflows & systems that recognize both complexity and user experience.
• Knowledge of Workday integration tools (EIB, Workday Studio, Workday Report Writer) and ETL processes and tools.
• Familiarity with XML and Web Service based integrations.
• Experience with Agile Methodologies.
• Strong problem solving skills.

Preferred Qualifications:

• Experience with Workday Financials, PRISM, or Accounting Center.
• Experience with implementations that span multiple countries.
• Experience with FinTech.

Additional Information

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.

The US base salary range for this full-time position is $95,000-$122,000 plus benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.

#LI-Hybrid