Job Description
About us
Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24⁄7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
About The Role:
We are hiring a skilled Doula who is eager to improve access to high quality care for perinatal patients and infants with a particular focus on reducing disparities.
As a Virtual Doula at Pomelo, you will play a pivotal role in supporting and empowering expectant parents during one of the most transformative periods of their lives. Your expertise, compassion, and dedication will help families navigate the challenges of pregnancy, childbirth, and postpartum, all from a remote setting.
What you’ll do:
- Provide virtual emotional, physical, and informational support to expectant parents before, during, and after childbirth via video calls, phone calls, and text messages.
- Assess SDOH needs and refer to Care Coordinator or Nurse Partner as appropriate. Offer evidence-based information and education on pregnancy, labor, childbirth options, and postpartum care to help parents make informed decisions.
- Assist patients in creating personalized birth plans and provide guidance on navigating the labor and delivery process, to include the benefits of early laboring at home, when clinically appropriate.
- Teach relaxation techniques, pain management strategies, and labor support measures to expectant parents and their partners.
- Provide support during patients’ labor, including providing reassurance, encouragement, and guidance as needed.
- Offer postpartum guidance, answer questions, and provide emotional support during the early weeks following childbirth to include supporting newborn care (first bath, etc.).
- Maintain accurate records of patient interactions and progress using our virtual support platform.
- Collaborate with other members of the virtual maternity care team, including midwives, nurses, lactation consultants, and mental health professionals, to ensure comprehensive care for patients.
- Stay up-to-date with the latest research, trends, and best practices in doula care and virtual maternity support.
Who you are:
- Minimum 5 years experience as a Doula or L&D RN.
- You have completed certification and training as a birth and/or full-spectrum doula.
- You have experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.
- You have strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.
- You’re comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.
Compensation:
The expected salary range offered for this role is $30 to $35 an hour. This role is also eligible for equity, giving you an ownership stake in Pomelo’s mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications.
Potential Fraud Warning
Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.
Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.
If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
