Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
NiCE is looking for a highly motivated Senior Software Engineer to join our group. In this role, you will design and develop large-scale, cloud-native systems that power the global NiCE CXone platform.
Beyond building scalable services, we are looking for engineers who embrace AI-augmented development, leverage modern coding agents, and continuously optimize engineering workflows using tools such as Claude Code, GitHub Copilot, and other AI-driven assistants.
You will work in a fast-paced, cloud-first environment where ownership, technical excellence, and intelligent automation are part of everyday engineering.
How will you make an impact?
- Quickly onboard to existing systems and become productive in a complex domain
- Design, implement, and maintain automation and test frameworks using AWS\Azure technology
- Build and evolve performance and scalability solutions
- Lead tasks end-to-end, including coordination across R&D, QA, DevOps, and other teams
- Drive technical initiatives independently, from requirements to delivery
- Analyze system behavior, troubleshoot issues, and lead root-cause analysis
- Improve reliability, performance, and maintainability of existing components
- Integrate solutions into CI/CD pipelines
- Leverage AI tools to improve coding efficiency, quality, and productivity
- Collaborate closely with architects and peers to evolve system design
- Apply AI-powered coding tools to accelerate development and improve code quality
- Leverage coding agents and AI workflows to optimize design decisions, refactoring, testing, and documentation
- Contribute to engineering best practices and continuously improve development velocity and reliability
Have you got what it takes?
- BSc in Computer Science / Software Engineering or equivalent
- 4+ years of professional software development experience
- Demonstrable daily use of AI coding assistants (Copilot, Claude Code)
- Integrate AI APIs and tooling (LLMs, agents, retrieval systems) into product features and internal tooling
- Strong hands-on experience in Java / Type Script
- Experience working with cloud platforms (AWS \ Azure)
- Strong understanding of software design principles and distributed systems
- Excellent debugging and problem-solving skills
- Experience working in Agile development environments
- Fluent English (written and spoken)
You will have an advantage if you also have:
- Experience designing microservices architectures
- Contributions to open-source projects or technical publications
- Experience solving complex, high-scale engineering challenges
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10778
Reporting to: Group Lead, Engineering, Recording
Role Type: IC
#LI-LP1
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
