Job Description
Sr. Quality Assurance Specialist
Location: Washington, DC (Hybrid – 2 days onsite)
Clearance: Top Secret
Status: Exempt
Salary: $105,000 - $115,000
We are seeking a Sr. Quality Assurance Specialist to support The Department of Justice. This division consists of a team of technical leaders that test and deliver advanced technical solutions to government organizations. Our customers have high standards, are technically adept, and our services support their mission of protecting national security.
Responsibilities
QA Department Management
Perform pre-audit planning and preparation activities
Conduct internal process, work product and service audits by evaluating software development and service performance and deliverables against process documentation, project schedule, and quality standards.
Perform a variety of technical and administrative activities related to the function of QA, including, but not limited to, scheduling, checklist development, report writing, facilitating root cause/lessons learned analysis, and internal/external presentations.
Analyze, compile, and report findings of non-compliance and provide recommendations for improvement.
Identify, log, escalate, and track issues, lessons learned, non-conformances, and corrective actions to closure
Identify opportunities for improvements, including the review and assessment of lessons learned
Support corporate, program management, and operations staff in developing and maintaining documented plans, procedures and other process assets
Assist in institutionalizing risk management best practices and implementation throughout the organization and on the programs
Prepare and maintain an annual QA plan
Prepare and maintain annual Process Improvement Plan for all test activities
Prepare and deliver QA personnel performance appraisals
Assist in proposal development
Provide QA support to protégé and small business partners of the company
Maintain vendor relationships (ISO auditors, CMMI consultants, etc.) and direct vendor activities during work engagements
Support the Director of Security in ISO 27k compliance
Manage Quality team and perform supervisory tasks as required
Knowledge Management
Capture and analyze data and store the information according to records retention requirements
Analyze and report various measures to program and corporate management.
Provide scheduled and ad-hoc reports as requested
Ensure QA knowledge management tools are appropriately maintained
Change Management
Evaluate change proposals to ensure related configuration items are addressed
Work with corporate, program, and operational managers to embed process, procedure, and practice changes
Support program Change Advisory Board (CAB) and Emergency CAB meetings and run such meetings for the corporate office
Establish change management model and produce standard change templates
Conduct post implementation review of authorized and implemented changes
Configuration Management
Create and track configuration change proposals
Work with subject matter experts to ensure proposed configuration items (CIs) and CI modifications are correctly identified and documented for submittal to the change management process
Maintain information about CIs, CI relationships, CI traceability and status
Required Qualifications
Bachelor’s Degree in relevant field
5+ years’ experience managing QA process on multiple contracts
Experienced in quality management frameworks and standards such as CMMI, ITIL, and ISO
Self-starter, detail oriented with strong communication, collaboration, organizational, and analytical skills
Ability to drive implementation; influence and promote organizational change
Experienced in auditing processes, services, and management systems
Familiarization with technical terms related to System and Network Engineering
Ability to develop and deliver instructional guides and live training on processes and process assets
Ability to effectively prioritize multiple deadlines and adapt in a dynamic environment
Experienced with SharePoint and Microsoft Office, including Excel at an intermediate to advanced level
Experienced with functionality of configuration management software
Ability to demonstrate high integrity and appropriate judgment working with sensitive data
Ability to develop and deliver agendas, plans, processes, process assets, and reports accurately and on schedule
Experience in the development, implementation, and continuous improvement of business processes and process assets
Must be able to travel and work to client sites and pass the required background investigations to obtain appropriate clearance to work on sites, as required
Demonstrated ability to gain staff buy-in on quality program activities, as well as function as an ambassador of continuous process improvement
Desired Skills and Qualifications
Multiple ITIL Intermediate level and/or Practitioner
ISO 9001 and/or 20000-1 Requirements and Internal Auditor Certificates
Certified CMMI Associate or Professional
Certified Internal Auditor or equivalent
About Us
IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.
Our Benefits
- Inclusive and supportive work environment
- Competitive compensation package
- Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing
- Medical, dental, vision, 401(K) with company match
- Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave
- Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards
- Wellness and mental health benefits
- Commuter benefits
- Flexible work options
Our Commitment to Diversity and Inclusion
We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact staffing@intellidyne-llc.com or 703-575-9715.
