Job Description
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we’ve grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
About the Role
We’re looking for a Senior Product Designer to embed deeply in our product organization and own design for some of the most operationally complex — and most important — areas of our platform. You’ll be stepping into a role with real autonomy: partnering directly with PMs and engineers in a true trio model, shaping what gets built, not just how it looks. Our team is growing fast, and we’re bringing design into every critical product domain so that craft and customer understanding are built into every roadmap from the start.
What you’ll do
Own your domains end-to-end — from discovery and problem framing through shipping and measuring impact. You’re not a pixel-pusher; you’re the design lead for product areas that directly affect whether providers trust Moxie to run their business.
Drive measurable provider outcomes — your work will have a clear line to metrics that matter: onboarding completion, time-to-task, support ticket reduction, feature adoption. You’ll know if it worked.
Build deep customer fluency — shadow providers, join account calls, and become the person your team turns to when they need to understand how real users think about complex operational workflows.
Elevate the design baseline — identify and address structural design debt (inconsistent patterns, broken flows, accumulated complexity) alongside shipping new features, so you’re building on solid ground.
Shape the roadmap, not just execute it — bring design-led problem framing to initiative planning, surface problems PMs haven’t named yet, and contribute to the design standards and patterns that scale across the team.
We’re looking for:
Experience designing complex operational software — you’ve worked in dense, workflow-heavy product environments (think scheduling, billing, inventory, payroll, or similar) and you find those problems genuinely interesting, not something to endure on the way to simpler work
Strong end-to-end ownership — you’ve led design from discovery to shipped product, including alignment with engineers and PMs, not just handoffs
Customer-driven instincts — you go talk to users, you retain what you learn, and it shows up in your work without someone having to ask
Craft that handles complexity well — your solutions make hard things feel simple; you know the difference between visual polish and actual usability, especially in workflow-dense interfaces
Collaborative by default — you thrive in a tight trio with a PM and a TL, contribute to design reviews, and raise the bar for peers without being precious about it
Fluent with AI in your practice — you use AI tools actively in your design workflow; this isn’t a place where that’s still being debated
Why join us?
Real ownership, right away — you’ll have meaningful product areas to call your own, with the autonomy to make them genuinely better, not just ship features on a roadmap someone else defined
A team that already works well together — the PM–design–eng trio model is real here, not aspirational. You won’t spend your first year fixing process; you’ll spend it doing the work
Design problems that reward craft — the bar isn’t “make it look nice.” It’s “providers trust us to run their business.” That’s a harder, more interesting standard, and it’s the kind of work that makes you better
Users whose livelihoods depend on what you build — medspa providers are running small businesses with thin margins and complex operations. The stakes are real, and you’ll feel it
A clear path to grow — there’s a real leveling framework and genuine opportunity for someone who consistently operates above their level to be recognized for it
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
