Job Description
There are procurement roles where you buy paperclips, chase signatures, and slowly become one with a spreadsheet.
This is not that. Well, there are spreadsheets, obviously. We are not animals.
At First Focus, we need a Senior Procurement Specialist who can turn vendor chaos, client requests, software licensing, pricing puzzles, stock updates, renewals, and “can we get this urgently?” moments into clear, accurate, commercially smart outcomes.
You do not need to be an engineer. You do, however, need to be properly IT literate. This role deals with technology products, software licensing, Microsoft, Adobe, Cisco, Fortinet, domains, SSL, renewals, hardware, vendor platforms, MSP processes, and technical people who may occasionally explain things using acronyms like they are being charged per full word.
First Focus is Australia’s #1 mid-market MSP, voted best MSP in Australia by Cloudtango for 9 years running, with almost 400 staff across Australia, New Zealand, and the Philippines. We have grown steadily for more than 15 years, which is nice, because “stable and growing” is far better than “exciting in a legally concerning way.”
This role suits someone who is organised, commercially sharp, calm under pressure, and comfortable working across Ortigas or Alabang in a hybrid setup. Yes, that means you can still make time for merienda, and yes, we respect the spiritual discipline required to survive Manila traffic without becoming a villain.
Why this role matters
You will sit in the middle of sales, procurement, vendors, technical teams, and client needs. So, basically, the part of the business where “just a quick request” often arrives wearing a tiny disguise and carrying seventeen hidden complications.
Your job is to keep things moving, accurate, profitable, and simple. That last bit matters. One of our values is Keep it Simple, which is especially useful in IT procurement because complexity has a habit of breeding in dark corners like an unattended cable drawer. You can read more about our values here: https://www.firstfocus.com.au/about-us/
What you’ll be doing
- Manage the IT procurement process from quote to order to invoice, ensuring accuracy at every step.
- Source pricing, availability, lead times, and best-fit vendor options for hardware, software, licensing, renewals, domains, SSL, Microsoft, Adobe, Cisco, Fortinet, and similar technology products.
- Support Technical Account Managers and sales teams with quoting, recommendations, market research, and client-specific purchasing history.
- Prepare and maintain quotes in ConnectWise Sell and manage related tickets in ConnectWise Manage.
- Work with vendors to negotiate pricing, confirm lead times, manage stock updates, and resolve supply issues.
- Manage software and technology licensing procurement, including renewals, subscriptions, product changes, vendor rules, and licensing details.
- Maintain strong supplier relationships across standards, warranties, pricing, performance, and service levels.
- Support larger or recurring bids, ensuring proposals meet requirements, make commercial sense, and reduce the risk of rework.
- Share useful market, product, vendor, and pricing insights with internal teams before things become urgent, dramatic, or both.
What we’re looking for
We are keeping this brief, partly because clarity is good, and partly because no one has ever whispered, “I love a 27-point requirements list.”
- At least 4 years’ experience in IT procurement, technology quoting, sales support, vendor coordination, or a closely related role.
- Strong IT literacy, including confidence with hardware, software licensing, renewals, vendor portals, subscriptions, SKUs, product codes, and technical terminology.
- Experience managing procurement activity end to end, including quotes, orders, vendor follow-up, pricing, invoices, and renewals.
- Excellent attention to detail, with the commercial judgement to question pricing, licensing terms, lead times, and product fit.
- Confident communication skills with vendors, technical teams, account managers, clients, and international stakeholders.
- Strong Excel/spreadsheet skills, sound organisation, and the ability to manage multiple priorities independently without needing a lie-down under the desk.
Nice to have
- Experience with ConnectWise Sell or ConnectWise Manage.
- Experience in an MSP, IT services, software licensing, technology distributor, reseller, or systems integrator environment.
- Familiarity with Microsoft, Adobe, Cisco, Fortinet, SSL, domains, cloud, server, networking, or endpoint-related products.
- Experience supporting bid management or larger recurring deals.
Why you’ll like working here
- Hybrid working arrangements.
- “Never Stop Growing”: 10 paid study days per year, exam fees paid, and pay rises for certifications, conditions apply.
- HMO from day 1.
- One dependent, such as your spouse, added to the Company’s HMO policy from day 1, including medical coverage plus dental benefits package.
- Free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.
- Day shift, weekends off*, plus 25 paid leave days annually.
- Employee Referral Program, ₱20,000.
- Employee MVP Award, ₱10,000.
- Social events, End of Financial Year and Christmas parties.
- Loyalty bonus for long-term employees*.
Office locations
- 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
- 26th Floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa
A final word
If you are the kind of IT-literate procurement person who can spot a pricing issue before it becomes a problem, keep vendors honest without starting a small diplomatic incident, and help teams get the right technology solution without turning the process into a 46-tab spreadsheet opera, we should talk.
This is a role where your accuracy matters, your commercial judgement matters, and your ability to understand the tech behind the quote will make a real difference. Bring the detail, bring the calm, bring the healthy suspicion that every licence renewal deserves one more careful look.
First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.
