Job Description
Company Description
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity:
We are seeking an energetic individual for the role of Program Manager, EDU Aid and Funding.
The primary role of the Program Manager, EDU Aid and Funding is to drive the digitization of education payments originating from major third-party funding and financial aid sources.
You will cultivate a network of private, public, and government partners to support the growth and success of Flywire’s EDU funding partner network, accelerating market share and expanding into new funding categories. The role involves collaboration with cross-functional teams (Product, Engineering, Operations, Sales, etc.) and requires a strong background in client management or program management.
What You Will Do:
- Champions Client Success: Cultivate strong, high-impact relationships to passionately drive client satisfaction.
- Strategize and Collaborate: Think strategically, execute personal goals and responsibilities consistently, and work collaboratively across Flywire teams.
- Drive Operational Excellence: Proactively identify opportunities to improve partner experiences and Flywire operational outcomes, leveraging industry trends and data for maximum growth.
- Manage Complexity: Maintain a high level of organization to simultaneously manage multiple projects, stakeholders, and timelines.
Key Responsibilities:
- Manage the existing portfolio of education funding, scholarship, 529, and financial services partners.
- Manages the pipeline of prospective education funding, scholarship, 529, and financial services partners
- Coordinate partner kickoffs, implementation timelines, status meetings, and ongoing business reviews.
- Build strong relationships with diverse stakeholders (operational, technical, procurement, and executive teams).
- Track and manage project plans, milestones, risks, dependencies, and action items.
- Drive process optimization and automation by identifying manual workflows, analyzing operational pain points, and recommending improvements to enhance speed, accuracy, and scalability in partnership with internal teams (Operations, Product, Engineering).
- Support technical and operational workstreams (e.g., API integrations, SFTP setup, settlement files, bulk uploads, and payment workflows).
- Identify new opportunities for expanded functionality, improved partner adoption, and stronger operational performance.
- Serve as a trusted point of contact for partner support and escalations, leveraging data and feedback to drive value.
- Liaise with partners and coordinate with internal teams (Marketing, Sales) to support new initiatives, campaigns, and regulatory compliance.
- Maintain detailed project documentation, meeting notes, trackers, and executive updates.
- Represent Flywire professionally at partner meetings, conferences, and industry events.
Qualifications
Here’s What We’re Looking For:
- 5–8 years of combined experience in program management, relationship management, customer success, implementation management, operations, or strategic partnerships.
- Experience within Higher Education, Education technology, Accounts Payables, scholarship administration, 529 programs, or financial services is preferred.
- Proven experience building strong relationships with clients, partners, and internal stakeholders.
- Excellent communication (written and verbal), interpersonal, analytical, organizational, and planning skills.
- Ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
- Proven experience working cross-functionally with technical and non-technical teams.
- Experience with project management tools (e.g., Salesforce, Jira, Teams).
- Willingness to travel up to 15–25% of the time.
Additional Information
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions.
Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.
The US base salary range for this full-time position is $90,000-$110,000 plus commission, and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.
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