Job Description
Local or 100% Remote
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We’re building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.
About the role
How we explain Point’s HEI directly shapes whether homeowners understand, trust, and move forward with us. As our second content designer, you’ll work to bring clarity and consistency to every touchpoint of the homeowner journey. You’ll write the emails, in-product copy, and explainer content that turns one of the biggest financial decisions a homeowner can make into something they can navigate with confidence.
Your responsibilities
- Translate complex financial and process concepts into understandable, motivating language homeowners can act on—across email, text, and in-product flows.
- Review homeowner research, call recordings, and funnel data to inform what to write.
- Apply and help maintain Point’s writing guidelines and messaging framework across customer touchpoints.
- Collaborate with product designers, PMs, engineers, marketing, and sales.
- Partner with legal, compliance, and ops to get copy reviewed, approved, and shipped.
- Draft scripts and copy for AI-driven experiences like chat, voice, and our knowledge base.
- Monitor copy performance — open rates, click-through, conversion — and iterate based on what you learn.
About you
- 2+ years of professional writing experience in content design, product design, UX writing, or a closely related field.
- A portfolio that shows strong writing across multiple formats, such as product copy, emails, long-form, or marketing.
- Active user of AI tools in your day-to-day work — you use them to draft, edit, research, and explore ideas.
- Comfortable working with subject matter experts and incorporating feedback from many stakeholders.
- Detail-oriented with grammar, tone, and consistency.
- Curious about the customer — you want to understand who you’re writing for, not just what to say.
- Open to feedback and quick to iterate.
Nice to Have
- Experience writing for fintech, financial services, or other regulated/complex industries.
- Experience writing prompts, knowledge bases, or guardrails for production AI experiences.
- Familiarity with A/B testing copy such as subject lines, headlines, and button text.
- Experience drafting test plans, surveys, or light user research on copy.
Our benefits
- Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
- Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
- Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
- Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
- Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
- Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
- Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.
Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):
- Tier 1 | San Francisco Bay Area, New York, and Seattle | $134,900 - $149,100
- Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $118,750 - $131,250
- Tier 3 | All other US metro areas | $108,300 - $119,700
This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.
Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
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