Job Description
POSITION SUMMARY:
The Principal, Pharmacovigilance / Device Vigilance is a detail-oriented and proactive professional supporting the safety surveillance of In Vitro Diagnostic and Software-driven products across their lifecycle, including clinical studies and post-market activities. This role is responsible for the collection, assessment, reporting, and management of adverse events, product complaints, and safety data for both medicinal products and medical devices, ensuring compliance with global regulatory requirements.
The position plays a critical role in ensuring compliance with global regulatory requirements (e.g., FDA, EU IVDR, Japan) and maintaining the highest standards of patient safety and product quality across both laboratory-developed tests and regulated IVD products, including software/algorithm-based components.
PRIMARY RESPONSIBILITIES:
Pharmacovigilance (Drug Safety)
Perform case intake, triage, and processing of Individual Case Safety Reports (ICSRs)
Process and evaluate adverse events associated with diagnostic use (e.g., clinical impact of false positives/negatives)
Coordinate medical review and causality assessment of adverse events
Coordinate timely submission of safety reports (e.g., MedWatch, EudraVigilance, CIOMS)
Support aggregate reporting (PSUR/PBRER, DSUR, annual reports)
Maintain and ensure compliance with global PV regulations (FDA, EMA, ICH, etc.)
Contribute to signal detection and risk management activities
-
IVD Device Vigilance
Review, triage, and assess product complaints and adverse events related to genetic and diagnostic testing, including incorrect, delayed, or misinterpreted results
Evaluate reportability of events under FDA (MDR), EU IVDR vigilance, Japan and other global regulations
Prepare and submit Medical Device Reports (MDRs) and vigilance reports within regulatory timelines
Collaborate with laboratory operations, bioinformatics, and software teams to investigate root cause (e.g., assay performance, variant interpretation, software defects)
Support post-market surveillance activities, including trending, signal detection, and periodic safety reporting
-
Software & Algorithm-Related Safety
Assess safety events associated with software as part of a medical device system, including algorithm errors, data processing issues, and reporting inaccuracies
Partner with engineering and data science teams to evaluate software-related complaints and implement corrective actions
Contribute to risk management activities (e.g., hazard analysis, risk files, FMEA updates) for software and integrated diagnostic systems
-
Cross-Functional & Compliance
Ensure compliance with SOPs, GVP, and applicable quality systems (QMS)
Partner with Clinical, Regulatory Affairs, Quality, and Medical Affairs teams
Support audits and inspections (internal and external)
Maintain accurate documentation in safety databases
Assist in vendor oversight (e.g., CROs, safety service providers)
Other duties as assigned
Ability to provide support outside of standard business hours for expedited reporting requirements as needed
QUALIFICATIONS:
Required
- Bachelor’s degree in life science field (biology, microbiology, chemistry, engineering, medical technology, regulatory science, etc.) or equivalent. Advanced degree in life sciences (MS, PhD, etc.) and/or MBA preferred.
RAC preferred.
Minimum of 12 years of direct applicable experience in pharmacovigilance and/or device vigilance
Strong knowledge of global safety regulations (FDA, EMA, ICH, EU IVDR, Japan)
Experience with safety databases (e.g., AEMS, Argus, ARISg, Veeva Safety)
Familiarity with MedDRA coding and case processing workflows
Knowledge of applicable standards, including ISO 13485 and ISO 14971
-
Preferred
Advanced degree (PharmD, MD, MPH, MSc)
Experience in diagnostics or combination products
Prior audit/inspection experience
RAC, PV certification, or similar credentials
KNOWLEDGE, SKILLS, AND ABILITIES:
Experience with global markets is highly desirable
Strong analytical and clinical assessment skills
Attention to detail and regulatory compliance mindset
Ability to manage multiple priorities and deadlines
Excellent written and verbal communication
Cross-functional collaboration
Demonstrated self-starter and highly motivated, energetic and enthusiastic.
Ability to exercise independent judgment and discretion within a broadly defined range of policies and practices, which includes analytical problem solving.
Demonstrated organizational, planning, and program management skills, including action oriented, focused urgency and driving for results.
Ability to be effective in complex projects with ambiguity and/or rapid change
Excellent written and verbal communication skills including ability to communicate across cultures
work with others in a team environment; effective interactions with technical and medical personnel.
Computer literacy (PC, Microsoft Office and Google Workspace).
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Remote USA
$160,700—$200,850 USD
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
