Job Description
Job Description
Where you’ll work
This role is Sydney-based in a hybrid model. The work is deeply team-oriented — and most of our leads, teams, and Ops BP community are here too. Being present and connected is a big part of how this role works best.
About the Operations Partnering Group
The Operations Partnering team is a global team of 80, made up of Chiefs of Staff, Operations Business Partners, and Admin Business Partners — predominantly based in Sydney.
Their mission: to build and optimise ways of working that empower Canvanauts around the world to achieve Canva’s mission, strategy, and goals as effectively as possible.
The team sits within the People (HR) specialty, but Ops BPs are deeply embedded in the business area they support day-to-day.
As an Ops BP, you’ll be joining a team of 25+ Operations Business Partners, predominantly based in Sydney. It’s a tight-knit group with a strong learning culture and real community.
About the Role
At any given time, we’ll likely have a number of Operations Business Partner positions open across different parts of Canva. Your recruiter will work with you to match your skills, experience, and interests to the most relevant opening. That said, the core of this role is consistent wherever you land.
This role is unique as it’s equal parts operational excellence and human connection. Ops Business Partners are the people who keep the wheels turning: driving work forward, removing blockers, building clarity, and helping teams operate at pace. But they’re also the heartbeat of the group — creating the rituals, celebrations, and moments that bring people together and help teams feel connected, supported, and proud of the work they’re delivering.
You’ll be doing this at scale. Operations Business Partners at Canva support some of our large and complex cross-functional groups — anywhere from 100 to 2,000+ people.
You’ll typically report to the Chief of Staff of the area you’re supporting. In larger teams, you may report into a senior Ops BP.
What you’ll do
Depending on the team you support, your focus might lean more into one area than another — but the underlying craft is the same:
Drive Operational Cadence & Goal Delivery — Build and maintain robust operational rhythms that give teams clarity, visibility, and accountability. Keep cadences running smoothly, track progress against Supergroup and company-level goals, and make sure the right conversations are happening at the right time.
Program & project delivery— Take ownership of high-impact, cross-functional programs. Bring structure, coordination, and momentum to complex work that spans multiple teams and needs someone to drive it to the finish line.
Champion Culture & People Experience— Design and deliver impactful onsites, team forums, connection rituals, celebrations, and milestone recognitions. Run larger-scale forums like All Hands and Show & Tells.
Communications— Keep the group informed and aligned. Synthesise complex information into clear updates, and make sure the right people have the right context at the right time.
Leverage AI & Emerging Tools— Actively experiment with and apply AI tools to improve how you and the team work — whether that’s streamlining communications, improving tracking, or finding smarter ways to get things done.
Predicting Emerging Opportunities— Stay ahead of the curve. You’ll develop a nose for emerging opportunities and friction points across the group — and start working on solutions before anyone has to ask.
Support the Lead— In some roles, you’ll be a trusted partner to the Exec(s) — keeping their time focused on what matters most. That means managing their calendar, triaging requests, coordinating meetings, pulling together materials, and making sure nothing falls through the cracks.
You’ll probably be a match if;
You’ve got a background in operational or generalist roles — think program or project management, team operations, or generalist ops — and you’ve consistently worked across large, complex, cross-functional teams, ideally in tech or fast pace environment.
You genuinely enjoy and have experience in the people side of operations — the culture, the vibes, the celebrations, not just the process.
You thrive in ambiguity. You don’t wait for a perfect brief — you figure it out and move
You’re a strong communicator who can tailor your message whether you’re writing a Slack update or presenting to a Group Lead — some experience in change management is a plus
A keen eye for detail and a strong desire to uphold high standards of excellence
Able to build relationships and rapport fast and constantly expand internal networks
Experience prioritising, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment
You learn fast and you’re curious — you’re always looking for better ways to work, and you actively leverage tools like AI to improve the quality and speed of what you deliver
Where this can take you
Internally, we’ve seen Operations Business Partner grow into:
Chief of Staff roles
Operations roles embedded in the business
Moving into an Ops BP role in a different part of the business
What’s in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you’ll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here’s a taste of what’s on offer:
Equity packages - we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!
Please note that interviews are conducted virtually and onsite.
