Job Description
About SugarAI
SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
Where You Fit In:
The Account Executive is a highly driven, net-new business hunter responsible for generating revenue growth within an assigned North America territory. This role focuses on proactive outbound prospecting, building pipeline, and closing complex, multi-stakeholder SaaS deals within manufacturing and related industries. The ideal candidate combines disciplined sales execution with strong strategic thinking, leading executive-level discovery, positioning value-based solutions, and navigating full sales cycles with precision. Success in this role requires a self-directed, resilient team player who thrives in a fast-paced, high-growth environment, demonstrates ownership of results, and collaborates effectively across cross-functional teams to deliver a seamless customer experience.
Impact You Will Make
Own and deliver against annual sales targets within an assigned North America territory, with full accountability for net-new revenue generation and account growth
Develop and execute strategic territory and account plans to expand the customer base and drive pipeline creation
Manage the full sales cycle from prospecting through close, maintaining control and momentum across complex, multi-stakeholder deals
Partner closely with Business Development and Marketing to align on target accounts, messaging, and outbound strategy; actively participate in outreach and meeting execution
Lead discovery, qualification, and solution positioning with executive stakeholders, establishing clear objectives and advancing opportunities effectively
Organize and deliver tailored solution demonstrations, including functional overviews and coordinated deep dives with subject matter experts as needed
Collaborate cross-functionally with product, engineering, marketing, customer success, and professional services to align on customer needs and ensure successful deal execution
Partner with professional services to define scope, success criteria, and delivery expectations for customer engagements
Maintain a deep understanding of the company’s solutions, services, and competitive positioning, effectively articulating key differentiators in the market
Travel, as needed, to support team and individual goals
What You Will Bring:
5+ years of experience in a quota-carrying, outbound sales role within SaaS or manufacturing technology, with a strong emphasis on net-new logo acquisition
Consistent track record of exceeding sales quotas and delivering predictable, high-quality results in enterprise sales environments
Demonstrated success navigating complex, multi-stakeholder sales cycles involving solutions that span multiple business functions
Strong executive-level discovery and qualification skills, with the ability to align solutions to strategic business priorities
Advanced pipeline generation and management capabilities, with high accuracy in forecasting and disciplined CRM usage
Formal training or certification in a recognized sales methodology (e.g., value-based, consultative, or solution selling) with consistent application
Highly self-directed and accountable, with the ability to thrive in fast-moving, high-growth environments requiring resilience, adaptability, and ownership of results
Preferred Qualifications/Experience:
Experience selling into Manufacturing, Wholesale, or Distribution sectors
Familiarity with CRM, ERP, and sales technology ecosystems
$70,000 - $125,000 a year
Base salary is listed above; total compensation is 2x the base salary.
Compensation is determined based on experience.
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
· Excellent healthcare package for you and your family
· Savings and Investment – 401(k) match
· Unlimited Paid Time Off
· Paid Parental Leave
· Online Legal Services (Rocket Lawyer)
· Financial Planning Services (Origin)
· Discounted Pet Insurance (Embrace Pet Insurance)
· Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
· Health and Wellness Reimbursement Program
· Travel Discounts
· Educational Resources - Career & Personal Development Program
· Employee Referral Bonus Program
· We are a merit-based company - many opportunities to learn, excel and grow your career!
If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
