Job Description
Job Description
Hi. We’re OFX, a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24⁄7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.
Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.
Purpose of the role
We are seeking an experienced, hands-on Marketing Manager to support the execution and delivery of global marketing initiatives across a B2B SaaS business. This 6 month contract role is suited to a highly organised marketer with 5–8 years’ experience who thrives in fast-paced environments and enjoys driving initiatives from planning through to execution.
Working closely with Product, Marketing Operations, Creative, and Segment Marketing teams, you will coordinate and deliver go-to-market activities, product launches, customer engagement programs, and marketing campaigns across multiple markets. The role is execution-focused and requires a proactive operator who can manage detail, drive momentum across stakeholders, and ensure high-quality delivery across concurrent projects.
Experience across both B2B and B2C marketing environments is highly regarded, particularly experience launching products or features across digital channels and customer segments.
What you do
Go-to-Market & Product Launch Execution
- Execute go-to-market activities for product launches, feature releases, and enhancements across global markets
- Coordinate cross-functional launch deliverables including campaign assets, timelines, approvals, communications, and stakeholder alignment
- Translate product updates and technical information into clear, customer-focused messaging and marketing materials
- Develop and maintain launch collateral including presentations, one-pagers, email campaigns, landing page copy, FAQs, web content, and customer communications
- Work closely with Product and Marketing Operations teams to ensure launch activities are delivered accurately and on schedule
Campaign & Customer Marketing Delivery
- Execute integrated marketing initiatives designed to drive customer engagement, product adoption, retention, and growth
- Support lifecycle and customer marketing programs across onboarding, engagement, and expansion touchpoints
- Coordinate campaign execution across digital, content, email, web, and customer communication channels
- Brief and manage internal creative and content resources to ensure timely production of marketing assets
- Maintain and update marketing content and collateral across channels and platforms
Cross-Functional Coordination & Project Delivery
- Act as a central coordinator across Product, Marketing, Marketing Operations, Creative, and Segment Marketing stakeholders to drive execution of key initiatives
- Manage timelines, workflows, approvals, and dependencies across multiple concurrent projects
- Ensure projects are delivered on time, within scope, and aligned to brand and compliance requirements
- Drive momentum across internal teams by proactively following up actions, identifying risks, and resolving delivery issues
- Support global marketing priorities and operational initiatives as required
Reporting & Optimisation
- Monitor campaign and engagement performance metrics and assist with reporting and analysis
- Use customer insights, campaign results, and behavioural data to identify opportunities for optimisation and improved execution
- Contribute practical recommendations to improve campaign effectiveness, customer engagement, and launch delivery processes
Qualifications
What You Bring
Qualifications
- Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent practical experience)
Knowledge, Skills & Experience
- 5–8 years’ marketing experience across B2B and/or B2C environments, ideally within SaaS, fintech, technology, or digital product businesses
- Proven experience executing product launches, go-to-market initiatives, or integrated marketing campaigns across multiple channels and markets
- Strong hands-on delivery capability with the ability to independently manage executional detail and drive projects forward
- Experience coordinating cross-functional stakeholders and internal resources in fast-paced environments
- Strong project management and organisational skills with the ability to manage competing priorities simultaneously
- Ability to develop clear, customer-focused messaging and marketing collateral from complex product or business information
- Experience working across customer lifecycle marketing including onboarding, engagement, retention, or adoption initiatives
- Strong attention to detail with excellent written and verbal communication skills
- Comfortable working in a contract role where agility, initiative, and execution are critical to success
- Data-aware with experience using insights and performance metrics to inform campaign optimisation and delivery improvements
Additional Information
What it’s like working at OFX
We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.
We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We’re curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
- Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
- Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
- Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
- Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
- Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you’ll feel well-supported at OFX.
- A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.
#Li-Hybrid
At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].
We encourage you to apply if this role aligns with your career aspirations.
