Manager, Outbound Sales

Company Description

OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and ²⁴⁄₇ human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.

Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.

Job Description

The Manager, Outbound Sales is responsible for achieving growth and sales targets through the effective management of a team of Outbound Account Executives and Sales Development Representatives. This involves developing sales strategies, providing training and guidance to team members, analyzing sales data, identifying market trends, and fostering strong client/partner/intercompany relationships to ensure customer satisfaction.

What you’ll do:

• Lead, motivate and manage a team of Sales Development Representatives & Account Executives to achieve sales targets and KPI goals
• Develop and implement effective sales strategies to maximize revenue and market share.
• Provide coaching, training, guidance and overall support to sales team members to improve performance and enhance skills.
• Monitor sales activities, analyze performance metrics, and provide regular reports to upper management.
• Support sales reps in sales calls if required.
• Identify opportunities for growth, and improvement in sales process and procedures.
• Foster positive relationships with clients and key stakeholders to drive customer satisfaction and loyalty.
• Collaborate effectively with other departments such as dealing, marketing, product, client due diligence, and sales operations to align sales efforts with overall business goals.
• Stay updated on industry trends, competitor activities, and market dynamics to inform strategic decision-making.

Qualifications

What you bring

• Experience: Minimum of 3-5 years of leader/sales experience in FX, payments, financial services, eCommerce and/or B2B
• Education: Post Secondary degree or diploma in related field or equivalent experience
• Proven Sales Success: Demonstrated success achieving sales goals in competitive fast-paced environment
• Leadership: Demonstrated experience leading and mentoring high-performing outbound sales teams across multiple markets/regions.
• Industry Expertise: Experience selling to finance teams, CPAs, accounting firms, bookkeepers, and banking sectors. Knowledge of FinTech and Payments a plus.
• Client-Focused Sales Skills: Strong consultative sales approach, with the ability to educate clients on best practices and tailor solutions to meet customer needs.
• Tech-Savvy & SaaS: Comfortable with SaaS applications, able to translate technical features into business benefits for clients. Familiar with web conferencing tools for product demos and presentations.
• Collaborative: Team player and highly adaptable with an ability to work in a fast-paced environment
• Organized & Efficient: Strong time-management and multi-tasking abilities, with a focus on efficiency.
• Detail-orientated: Experience with CRMs, specifically Salesforce. Ability to maintain accurate forecasting and records.
• Communication & Professionalism: Confident, articulate, professional communicator with strong listening skills and the ability to establish relationships quickly
• Problem-Solving: Ability to identify client needs and work towards solutions

The salary range for this position is $120,000 - $130,000 CAD. Exact salary offered will be dependent on multiple factors including level of experience, job-related knowledge, skills, work location, etc. In addition to base salary, this role may be eligible for a variable bonus. As part of the compensation package, benefits are also offered for all full-time roles and part-time roles working a minimum of 24 hours a week.

We also offer a flexible hybrid working model where employees typically work 1-2 days from our Toronto office.

This is a new full time permanent position.

Additional Information

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We’re curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you’ll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

We may use artificial intelligence (AI) tools to support certain stages of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are always made by humans. While our Applicant Tracking System (ATS) includes AI features, we do not rely on the features to review or assess resumes against job requirements. All resumes are manually reviewed by our hiring team.

#Li-Hybrid

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.