Manager, Health Services

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver ²⁴⁄₇ virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

The primary location of this position is remote with quarterly travel to Tampa, FL. The typical schedule will be Monday-Friday 8:00am-5:00pm Eastern Time.

What You’ll Do:

The Imagine Pediatrics Health Services Manager is responsible and accountable for quality care and service for assigned divisions. This position is responsible for promoting a patient and family centered model of care. The position will also be responsible for promoting strong interdisciplinary care team collaboration. In this role, you will:

• Manage assigned Health Services staff promoting a healthy work and learning environment
• Ensure adequate training of new staff and ongoing training of existing staff
• Maintain adequate coverage in the assigned health services area and when necessary, provides justification for changes in staffing levels
• Hire, counsel and provide performance management to staff as necessary
• Provide feedback and coaching to staff on an ongoing basis
• Perform timely annual performance reviews for all assigned staff in accordance with Human Resources policy and procedures
• Along with the VP and Director of Health Services, monitor expenses and compliance with the budget
• Along with the VP and Director of Health Services or Operations Manager, provide justification for necessary capital and operational expenses
• Ensure effective and efficient utilization of resources in daily management decisions
• Support and operationalize the integrated model of care
• Lead quality improvement projects designed to improve clinical outcomes and patient satisfaction
• Participate in nursing research activities and support evidence based pediatric nursing
• Model a caring philosophy focusing on health promotion and safety education
• Champion’ age – appropriate developmental considerations and holistic patient care
• Direct health services planning and policy making through constructive collaboration in key committees
• Must have the ability to work well with others, have good communication skills and regular attendance is required
• Champion continuous improvement activities and serves as a coach and mentor to clinical staff
• This is a hybrid role (1 day in office and 4 days from home)
• Perform other duties as assigned

What You Bring & How You Qualify First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with special health care needs gets the care and support they deserve.

• Bachelor’s Degree required. Master’s Degree in Nursing or other field preferred.
• Current State of of Florida RN License required. Compact strongly preferred.
• Minimum five (5) years of nursing experience.
• Minimum two (2) years management experience preferred.

What We Offer (Benefits + Perks)

This role offers a base salary range of $100,000 - $130,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave
• Additional benefits to be detailed in offer

What We Live By

We’re guided by our five core values:

Our Values:

• Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
• Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.

We Value Diversity, Equity, Inclusion and Belonging

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We’re proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.