Job Description
Location: Kfar Sava, IL (Hybrid)
NEXT’s mission is to help entrepreneurs thrive. We’re building the only technology-led, full-stack small business insurance provider, reimagining the entire value chain and transforming the customer experience.
Since 2016, we’ve helped hundreds of thousands of small businesses across the United States access fast, tailored, and affordable coverage. Backed by leading investors across insurance and tech, we’re continuing to scale — and how we develop and grow our people is central to that journey.
This is a role for someone who loves the craft of learning, someone who gets energy from designing a sharp training experience, facilitating a room full of curious people, and seeing the tangible impact of good development work.
As an L&D Partner, you’ll be a key contributor on our global People team, turning learning strategy into real programs that employees actually use and value. You’ll work closely with the Senior Manager of L&D and business stakeholders to build, deliver, and iterate on solutions that grow capability across the organization, with a particular focus on our AI enablement agenda and core employee development programs.
This is a hands-on role. You’ll own projects end-to-end, build content, facilitate sessions, and use data to keep improving.
What You’ll Do
- Support the execution of ERGO | NEXT’s AI enablement strategy by developing and delivering learning content aligned to defined skill frameworks and learning paths
- Design and develop engaging learning content across multiple formats: e-learning modules, facilitator guides, job aids, workshops, and blended learning programs
- Facilitate training sessions and workshops for a range of audiences, including onboarding, technical skills, and AI enablement programs
- Partner with subject matter experts (SMEs) to translate complex topics into clear, accessible learning experiences
- Support the execution of ERGO | NEXT’s AI enablement strategy by developing and delivering learning content aligned to defined skill frameworks and learning paths
- Conduct needs assessments and contribute to skills gap analyses to inform learning priorities
- Maintain and update existing learning programs to ensure content remains accurate, relevant, and aligned to business needs
- Track and report on learning metrics completion rates, learner feedback, and program effectiveness and use data to recommend improvements
- Manage content within the LMS/LXP, including uploading, organizing, and maintaining course libraries
- Support the coordination and logistics of learning programs, including scheduling, communications, and materials preparation
- Contribute to a positive learner experience by ensuring all content meets quality and accessibility standards
What We Need:
- Bachelor’s degree in Education, Instructional Design, Organizational Development, or a related field
- 5+ years of experience in Learning & Development, instructional design, or a related role
- Hands-on experience designing and developing learning content using authoring tools (articulate Storyline, Rise, or similar)
- Comfortable facilitating training in both in-person and virtual settings
- Solid understanding of instructional design principles and adult learning theory
- Experience working with an LMS or LXP to manage and deliver learning content
- Strong written and verbal communication skills, with an eye for clarity and detail
- Able to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
- Collaborative, curious, and comfortable working across teams and functions
- Ability to deliver training in both English and Hebrew
- Background in a technology-driven environment, SaaS, IT, digital transformation, or similar
Preferred
- Experience supporting a technology or AI-focused learning program
- Familiarity with data analytics tools or learning measurement frameworks (e.g., Kirkpatrick, Phillips ROI)
- Certifications in instructional design or L&D (ATD, CPTD, or equivalent)
- Experience working in a SaaS, tech, or digital transformation environment
Note on Fraudulent Recruiting
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.
Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
One of our core values is ‘Play as a Team’; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next’s policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
