Job Description
MOO is a design-led, technology and manufacturing business that operates in the global print and branded merchandise market.
The company is a leader in the market’s premium segment, with premium products and compelling ESG credentials. Customers are typically brand conscious SMEs based in North America, the UK, and Europe. MOO’s relentless focus on the customer has helped create an award-winning and much-loved brand, with exceptional customer satisfaction ratings.
A recipient of British business’ highest award, ‘The Queen’s Award for Enterprise’, MOO has also been profiled in the Financial Times, was ranked in the top 10 UK start-up companies by the Guardian Newspaper, and is part of the ‘Future 50’.
Founded in 2004, MOO employs 400 people today, and is headquartered in the UK, but with the majority of sales and key operations in the USA. The company has raised Venture Capital from Index Ventures, Accomplice, and LocalGlobe.
MOO’s in-house creative is a 22 strong team of designers, writers, photographers, filmmakers and artworkers based in London - shaping the voice of MOO across every channel. The Artwork team oversees craft excellence and post-production for all creative delivery across all channels. They are the team that builds and maintains systems and provide MOO with the finesse.
The Role
Hands-on lead of the creative direction and execution of brand and marketing projects – from concept to delivery.
Translate strategy into powerful ideas that tell clear, compelling stories.
Own the MOO graphic system and how documented in the brand guidelines.
Provide creative leadership and mentorship to designers and cross-functional collaborators.
Line management responsibilities for designers and creatives.
Collaborate closely with copy, art direction, and production to craft cohesive campaigns and content.
Partner with the Head of Art Direction and Creative Director to shape team culture, workflow, and creative excellence.
Curious to try new approaches to design, storytelling, and creative problem-solving – balancing innovation with delivery.
Confidently present and discuss creative work with senior stakeholders, guiding conversations with clarity and conviction.
The person we want
- 10+ years of experience in design or art direction, ideally across both agency and in-house environments.
- Proven ability to lead and inspire creative teams, fostering a culture of collaboration, curiosity, and excellence.
- Deep understanding of graphic design, marketing channels, campaign methodologies and content creation.
- Strategic thinker who can connect creative decisions to business and audience goals.
- Exceptional craft skills – with an eye for detail, form, and storytelling.
- Calm and confident under pressure; creative and energetic when things get complex.
- Natural communicator and collaborator – articulate, open, and persuasive in both creative and strategic discussions.
- A love of ideas, design, and helping others find their best creative rhythm.
Responsibilities
- Sets the creative standard and leads by example – raising the bar for quality and imagination.
- Shapes MOO’s visual language and ensures it evolves with purpose and flair.
- Builds confidence, clarity, and momentum across creative teams and stakeholders.
- Develops designers into confident, independent thinkers and doers.
- Strengthens MOO’s reputation for creative excellence – internally, with customers, and across the industry.
Nice To Haves
- Experience in video editing in Premiere Pro.
- Basic understanding of AI-assisted post-production tools.
- Skills in Motion design/animation.
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.
That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.
Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO’s processing of it for these purposes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
