Job Description
POSITION SUMMARY:
Assist direct Manager in overseeing and leading clinical data abstractors and related operations. Partner with the Lead Quality Abstractor, and the team’s software engineers and data management specialists to operationalize end-to-end abstraction, clinical data management workflows and activities, and lending technical support. Serve as the first line of communication and point of escalation amongst the data abstractors.
PRIMARY RESPONSIBILITIES:
Front-line Staff Support: Serve as the primary liaison and initial point of escalation for all abstraction/team-related issues, questions, and concerns.
New Hire Onboarding and Training: Lead training new abstractors and provide ongoing guidance until released into production level activities by supporting the development and implementation of training workflows.
Mentoring and Subject Matter Expertise (SME): Provide ongoing clinical guidance and mentorship to existing abstraction team members- fostering professional development. Support maintaining high standards of quality and productivity by evangelizing the utilization of standard of care guidelines.
Technical Support:
Lead ongoing clinical and medical guidance to engineering, data management specialists, and technical staff to ensure the development of bug-free data for systems such as Electronic Data Capture Systems (ECDs), applications, and workflows.
Apply Medical Coding and Classification skills to support the creation of data standardization and harmonization rules to ensure clinical data are encoded into machine readable data in one common database schema.
Apply Data Management knowledge (e.g., CGDM, GCP) and skills to support establishing logical relationships between clinical events within database schemas and logical rules for ensuring data are accurate, legible, contemporaneous, original, attributable, complete, and consistent for end-to-end ETL workflows.
Apply Technical Skills to translate abstraction and encoding requirements to technical product requirements to support prompt engineering and design activities for all AI and LLM initiatives.
Data Abstraction: Advanced level review, interpretation, abstraction and data encoding. Less than 5% of patients require quality review.
Quality Assurance and Control: Apply and lead efforts in resolving complex or ambiguous data abstraction questions, ensuring consistent and adherence to established protocols and standards for utilizing real-world data for research, quality monitoring, and regulatory reporting using technical and analytical software such as running MACROs and using Excel/Google Sheets functions and formulas.
Protocol Adherence: Support developing and ensuring strict adherence to all project and research protocols, institutional review board requirements, HIPAA regulations, data management best practices (e.g., DAMA, SCDM, ACRP, and SOCRA), and organizational policies regarding patient privacy and data security.
Reporting: Track, analyze, and report on key abstraction and staff level metrics to support the assessment of team performance and identify areas for process improvement by gathering and structuring KPIs using software such as Excel, googlesheets Pivot tables, formulas, and functions.
Process Improvement: Collaborate with cross-functional teams to effectively operationalize new abstraction activities, including the rollout of new protocols, standard operating procedures, and policies and technology platforms.
Daily Operations: Support direct manager in daily coordination of the clinical data abstraction team’s activities and workload distribution.
Conferences and Certifications: Maintenance of all relevant clinical or technical licensures. Attend conferences relevant to role and clinical field.
Other duties and responsibilities to be performed as assigned.
QUALIFICATIONS:
Clinical Background: U. S. licensed Nurse, PA-C, NP, or DNP is required with a Master’s degree in health sciences. Strong understanding of medical terminology, disease processes (especially cancer), standard clinical workflows, and genetic testing.
Clinical Experience: Minimum of 5-6 years of experience in clinical data abstraction and medical records review, preferably in cancer, women’s health, rare diseases.
Lead Experience: Minimum of 2-3 years of direct experience supervising staff or providing team lead support to senior level management.
Quality and Compliance: Demonstrated commitment to data integrity, quality control processes, and adherence to HIPAA and other data privacy regulations.
Technical Proficiency: Proficient with Microsoft Office Suite or Google Suite, creating pivot tables, creating reports, data analysis, and using systems or databases common in data abstraction, research, or clinical data management.
Certifications/Industry Expertise: CCDM, CCRP, ACR-P, or CRA preferred.
Communication: Excellent written and verbal communication skills, with the ability to effectively collaborate with clinical and non-clinical teams.
Autonomy: Proven ability to work independently, manage time effectively, prioritize and organize tasks, and meet strict productivity and quality deadlines
General Expertise:
Possess a high level of initiative and self-motivation.
Team player; can navigate supporting highly visible projects and tasks.
In-depth attention to detail and a fast learner.
Responding to shifting priorities and changes.
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
