Job Description
The Human Resources Generalist plays a central role in shaping how employees experience their work at Drew University, from their first interaction as a candidate through every stage of their career. The Human Resources Generalist is responsible for shaping and stewarding a consistent, high-quality employee experience, from recruitment and onboarding through development, engagement, performance, employee relations, and transitions. The Human Resources Generalist builds strong, trust-based relationships with supervisors and employees, proactively identifying opportunities to strengthen culture, capability, and connection, while also ensuring fair, consistent, and effective people practices.
Key Responsibilities
Recruitment & Search Processes
Coordinate and manage search processes from posting to hire, including drafting/reviewing job postings, facilitating advertising, supporting search committees, and ensuring equitable and compliant hiring practices.
Serve as a resource to hiring managers on recruitment strategies, interview processes, and selection procedures.
Meet with candidates to review benefits during the interview process and initiate a strong relationship between prospective hires and Human Resources.
Ensure accurate and timely processing of hiring requests, background checks, and pre-employment steps.
Prepare offer letters.
Orientation & Onboarding
Serve as the lead in coordinating and conducting new hire orientation and on-boarding sessions, including institution-wide topics, HR policy overview, and employee resources across campus.
Serve as a point of contact for new hires during their transition, ensuring a welcoming and supportive introduction to the institution.
Conduct 30, 90, and 180 day check-ins with newly hired individuals to ensure they have what they need to be successful in their roles.
Position Management & Compensation
Partner with supervisors to ensure position design and documentation align with evolving organizational needs.
Maintain and update position descriptions, position records, and organizational charts for positions within the portfolio.
Conduct Fair Labor & Standards Act (FLSA) analyses to properly designate positions as exempt or non-exempt and independent contractor or employee status.
Process and track changes in position status, reporting structures, compensation adjustments, and reclassifications.
Ensure position management practices align with institutional standards, budget guidelines, and internal controls.
Complete annual compensation surveys and analyses and conduct research as needed regarding market compensation data.
Employee Relations, Performance Management, & Talent Development
Serve as a trusted first point of contact for employee relations concerns, escalating matters to the Chief Human Resources Officer as appropriate.
Provide guidance to supervisors on performance management, workplace expectations, and HR policies.
Support conflict resolution efforts and help promote a positive and inclusive workplace culture.
Conduct personnel investigations as assigned.
Support and strengthen performance management and feedback practices.
Coordinate the annual performance review process for staff members.
Handle unemployment claims for departed employees.
Conduct exit interviews for departing employees.
Provide support and leadership for employee recognition events and initiatives.
Serve as a lead in the coordination and organization of training and employee development programs.
Benefits Administration & Leave Administration
In conjunction with the Benefits Manager, provide support to employees regarding benefit enrollment, eligibility, life event changes, and general benefits inquiries.
In collaboration with the Benefits Manager, provide support to employees and supervisors through complex leave situations, including FMLA, New Jersey leave and wage replacement programs, ADA accommodations, workers’ compensation, and institution-specific leave plans.
General HR Support
Maintain HRIS data accuracy and support periodic audits and reporting.
Respond to employment verification requests.
Monitor the Human Resources email inbox.
Serve as the backup for other HR department functions as assigned.
Serve as the lead for managing the institution’s HR webpages and online resources.
Participate in HR initiatives, policy updates, and continuous process improvement efforts.
Serve as an advocate for diversity, equity, and inclusion on campus.
Provide exceptional customer service to all campus stakeholders and contribute to a collaborative HR team environment.
Other duties as assigned.
Qualifications
Required
Bachelor’s degree, or an equivalent combination of education and relevant experience.
5+ years of relevant HR experience, preferably in a combination of recruitment and employee relations.
Knowledge of employment law, HR best practices, and HR processes.
Strong interpersonal and problem-solving skills.
Strong oral and written communication skills.
Ability to manage multiple priorities with accuracy, confidentiality, and professionalism.
Familiarity with HRIS platforms and applicant tracking systems.
Preferred
Experience working in a higher education environment.
Experience with Banner and/or BambooHR.
HR certification (PHR, SHRM-CP, or equivalent).
Work Environment & Expectations
Operates in a standard office environment with regular interaction across campus.
Maintains strict confidentiality and exercises good judgment in handling sensitive information.
Demonstrates commitment to diversity, equity, and inclusion in all HR practices.
$72,000 - $76,000 a year
The estimated base salary range for this job is $72,000-$76,000/year. The range represents a good faith estimate of the range that CampusWorks reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to skill sets; experience and training; licensure and certifications; required travel; and other business, contractual, and organizational needs.
This job is also eligible to participate in CampusWorks’ annual profit-sharing program, which reflects CampusWorks’ pay for performance philosophy. The job is also eligible to participate in CampusWorks’ generous benefit offerings, which include medical, dental and vision coverage, 401k retirement plan, and other health and wellness plans.
The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Closing from Current Openings/Current Openings-Client Delivery - All locations
What You Can Expect from Us
At CampusWorks, we don’t just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
Our employees enjoy:
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.
A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
Flexibility. We value work-life balance because we know that happy employees create happy customers. That’s why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life’s unique demands.
A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.
At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let’s talk! If you’re a close but not exact match with the description, we hope you’ll still consider applying.
About CampusWorks
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.
Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential
Friendly Note to External Agencies:
At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.
CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Notice to all Applicants:
Please click on the links below for more information on these important topics:
- Know Your Rights: Workplace Discrimination is Illegal
- Employee Polygraph Protection Act
- Your Employee Rights Under the Family and Medical Leave Act (FMLA)
- E-Verify Participation
- Right to Work
