Job Description
Company Description
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
We are looking for a Lead Network Engineer to join our internal Global Network team and act as the subject matter expert (SME) for network services across the organisation.
The successful candidate will lead the resolution of complex incidents, drive continual improvement and automation and work closely with the Network Manager on overall strategy. They will collaborate closely with security, infrastructure, and application teams to translate business requirements into practical designs and enforce network security and access policies.
- You’ll lead global network architecture and operations, ensuring alignment with business strategy, security standards (zero‑trust), and operational supportability, while defining and governing policies (firewalls, segmentation, access controls).
- You’ll own end‑to‑end incident, problem, and escalation management—providing technical leadership for major outages, driving root‑cause analysis, and delivering permanent fixes within SLA targets.
- You’ll design and review network solutions (HLD/LLD), validate security controls, and lead delivery of changes/projects across LAN/WAN/Wi‑Fi, Internet edge, and cloud, ensuring readiness and documentation.
- You’ll manage and optimize network services including monitoring/observability, lifecycle activities, vendor/ISP escalations, and performance tuning across SD‑WAN (Meraki), NSX/VXLAN overlays, and SAN connectivity.
- You’ll mentor engineers and set technical direction while improving automation (Python, PowerShell, Ansible), service processes, and knowledge sharing through runbooks, standards, and best practices.
What we offer
- Comprehensive remuneration: Competitive financial packages based upon market rates for your role, proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to increase employee contributions
- Wellbeing: Additional social benefits such as medical insurance & life assurance, discounted gym memberships and the opportunity to engage with our local community via sports activities, charity programmes & environmental initiatives
- Flexible working: We recognise the value of working flexibly and enable our employees to enjoy an excellent work-life blend
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.
Qualifications
- You bring a degree in IT (or equivalent) with professional certifications (e.g., CCNP, Fortinet NSE), ideally progressing toward expert-level credentials such as CCIE.
- You demonstrate deep hands‑on and design expertise in enterprise networking (TCP/IP, DNS, DHCP, LAN/WAN/Wi‑Fi, routing/switching, QoS) across multi‑site, multi‑vendor environments (Cisco, Fortinet, NSX, Meraki, Windows/Linux).
- You own and govern network security controls (firewalls, ACLs, NAT, segmentation, VPN, secure access) aligned with best practices, with strong experience in VXLAN, NSX SDN, SAN networking (FC/iSCSI), and Meraki SD‑WAN.
- You lead delivery and operations, including troubleshooting complex issues, managing escalations, driving change governance, producing HLD/LLD documentation, and leveraging automation (Python, PowerShell, Ansible).
- You communicate confidently with stakeholders, thrive in high‑pressure and multi‑cultural environments, continuously improve and learn, and demonstrate strong teamwork, problem‑solving, integrity, and fluency in English (additional languages are a plus).
Additional Information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
