Job Description
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
Reporting directly to the Finance Enablement Manager, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This position is responsible for reviewing Salesforce opportunities to validate customer contracts and financial agreements, confirming pricing and terms, and translating contractual requirements into accurate billing and financial outputs.
The role partners closely with cross‑functional teams across Finance, Sales, Customer Success, and Revenue Operations to support customer onboarding, resolve discrepancies, and ensure alignment between contractual obligations and billing execution. Additional responsibilities include managing CPI increases, overseeing invoice delivery, and handling finance case and purchase order management to support revenue integrity and operational efficiency.
Success in this role requires strong analytical capabilities, meticulous attention to detail, and the ability to communicate complex financial information clearly to both technical and non‑technical stakeholders
Key Responsibilities:
- Analyze financial contracts and agreements to ensure compliance with company policies, regulations, and legal requirements. Review contract terms, conditions, and pricing to identify potential risks, inconsistencies, and discrepancies. Translate contract terms into accurate billing instructions and ensure readiness for invoice generation.
- Partner with Sales and Customer Success to support onboarding of new customers by establishing billing setup, confirming payment terms, and ensuring all financial requirements (e.g., invoicing details, forms and agreements) are properly captured and operationalized.
- Manage finance case queues and purchase order requirements by investigating billing inquiries, resolving discrepancies, and ensuring alignment between customer requirements and internal billing processes to support revenue integrity and operational efficiency.
- Review and validate contractual CPI (Consumer Price Index) increase terms to ensure accurate application during billing cycles. Confirm alignment with contract limitations, pricing caps, and customer communications prior to invoice processing
- Oversee invoice delivery processes to ensure timely, accurate, and consistent communication with customers. Investigate and resolve issues related to undelivered invoices, discrepancies, or customer inquiries impacting billing outcomes
Required Skills & Qualifications:
- Proven experience as a financial analyst, contract analyst, or in a comparable or similar role.
- Preferred: Bachelor’s degree in accounting or finance.
- Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook)
- AI Fluency and/or use of M365 Copilot or Claude
- Experience with NetSuite, and SalesForce preferred.
- Familiarity with legal and regulatory requirements related to contract management
- Excellent analytical skills with the ability to interpret complex contracts rates and data accurately.
- Strong attention to detail and the ability to identify errors or inconsistencies in contracts.
$64,000 - $71,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $64,000 - $71,000 + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
