Job Description
Description
We are seeking a detail-oriented and proactive Dispatch to support our fast-paced Carrier Sales team. In this role, you will act as the operational backbone of our logistics desk—ensuring seamless data entry, accurate asset tracking, and strong administrative backup. This is an excellent opportunity for an organized individual looking to grow their career in logistics and freight brokerage.
Key Responsibilities
Data Integrity & Dispatching: Accurately enter and update all driver information, tracking milestones, and status updates in the TMS (Transportation Management System).
Asset Management: Assign trailers to specific customer orders, ensuring optimal utilization and alignment with booking requirements.
Carrier Support: Assist the Carrier Sales team with active booking processes, covering freight, and managing carrier relationships when extra coverage is needed.
Check Calls & Tracking: Conduct routine check calls with drivers and carriers to monitor transit progress and proactively identify potential delays.
Team Collaboration: Serve as a reliable bridge between dispatch operations and the sales floor to maintain a high level of service.
Working conditions:
Working schedule: Monday - Friday 08:00am-05:00pm or 10:00am to 07:00pm CST
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Requirements
Qualifications & Skills
Experience: 1–2 years of experience in logistics, dispatch assistance, or a high-volume data-entry/customer service role is preferred.
Communication: Strong verbal and written communication skills; comfortable making outbound phone calls to drivers and carriers.
Technical Aptitude: Tech-savvy with the ability to quickly learn proprietary logistics software/TMS platforms. Proficiency in Microsoft Excel is a plus.
Attention to Detail: Exceptional data entry accuracy—you catch the small things before they become big problems.
Multitasking: Ability to prioritize tasks in a dynamic, rapidly changing environment.
