Customer Invoicing Specialist

Build the Future with Us — EquipmentShare is Hiring a Customer Invoicing Specialist

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Customer Invoicing Specialist at our Corporate Headquarters in Columbia, MO, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position is fully remote. As a Customer Invoicing Specialist at Equipment Share, you will be responsible for customer invoicing for primarily large accounts that require online portal entry. In conjunction with the credit offices you’ll assist in collection of accounts. You will also work directly with customers on disputed balances and any other accounting charge code issues Most importantly, you’ll be the liaison between customers, credit office, branches and customers to resolve billing issues.

Primary Responsibilities

Duties/Responsibilities:

• Demonstrate effective negotiation techniques with customers. Respond appropriately to rate pushback, discounts appropriately and stands ground when needed
• Strive to exceed the expectations of external and internal customers. In conjunction with company interests, act with the customer’s interest in mind. Establishes effective, long term relationships with customers
• Reconcile internal and external systems to ensure all outstanding invoices have been submitted to the customer
• Responsible for invoicing/e-invoicing of customers and processing of invoices through various accounting systems and external websites
• Act as main focal point for all new customer requested specialized invoicing and developing of processes and procedures
• Assist in AR collections
• Prepare detailed tracking system to track purchase order values, invoiced amounts and remaining available values
• Research and understand customer policies and procedures with respect to billing processes
• Create cash application files for internal Cash Group based on customer received remittance notifications
• Meet established goals and objectives as determined by department management
• Other duties assigned as needed

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Competitive compensation

• Full medical, dental, and vision coverage for full-time employees

• Generous PTO + paid holidays

• 401(k) + company match

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities

• Embrace change and continuous improvement

• Bring energy, effort, and optimism every day

Skills & Qualifications

Required Skills/Abilities:

• Basic math skills and Microsoft Office computer skills required
• Ability to complete more complex account reconciliations required
• Intermediate excel skills required; advanced preferred
• Strong verbal and written communication skills required
• Detail oriented and work accurately and consistently with a sense of urgency

Education and Experience:

• High School Diploma or Equivalent Education or Experience required.
• At least 2 years of Customer Invoicing, Accounts Receivable and Collection experience
• Oil and gas billing experience will be strongly preferred

Physical Requirements:

• Must be able to sit for prolonged periods at a desk and work on a computer.

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,protected veteran status, disability, age, or other legally protected status.

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.