Job Description
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
JOB PURPOSE
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.
You will be writing, editing, and approving onsite, email, and social copy for various eBay departments. You will provide voice and tone expertise, acting as the brand guardian for this workstream. You will work closely with account managers and the client to deliver brand-affirming, high-quality content that resonates with the customer.
This role requires a genuine passion for editing and giving critical feedback. You will be expected to uphold our clients’ creative standards, while continuing to push new ideas and embody DEPT®’s entrepreneurial spirit.
WHAT YOU’LL DO:
- Edit, shape, and influence copy created by eBay
- Write content for various channels
- Provide clear, effective feedback
- Give directional brand and tone of voice guidance
- Establish, strengthen, and uphold copy standards
- Establish processes and policies to maximise efficiency
- Deliver creative ideas confidently both internally and externally
- Offer strategic messaging insights on creative campaigns
- Research competitors and trends for creative inspiration
- Facilitate creative brainstorms and other necessary meetings
WHAT YOU BRING:
- Experience as a copywriter is a must, and a background in agency or brand is preferred
- Experience editing content and giving feedback is necessary
- Experience in the e-commerce/retail environment a plus
- Experience delivering and receiving feedback in English is necessary
- Translation and/or transcreation experience a plus
- In-depth knowledge of multi-channel digital copy and brand development a big plus
- Understanding of social media content best practices and trends preferred
- Ability to deliver compelling marketing and content copy that sells is essential
- Confidence working with other departments and stakeholders such as designers, developers, and clients is essential
- Readiness to work at a fast pace on large marketing campaigns with many assets
- An understanding of the importance of consistency across different touchpoints of a user journey
- Ability to present work to large groups and communicate ideas clearly and enthusiastically
- A collaborative approach to getting things done
WE OFFER
- A flexible, hybrid/remote working policy
- An excellent salary based on experience and equal pay policies
- Mental health support, and company sick pay scheme.
- 15 days paid holiday annually (plus Public Holidays).
- Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
The anticipated annual salary range for this position is $50,000 – $53,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.
AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.
This posting reflects an existing vacancy at DEPT®.
WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
