Job Description
About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
The Role:
This role is accountable for supporting the planning and coordination of all construction related projects for Waterworks Showrooms and Boutique Partners (wholesale partners). This role works collaboratively with the Construction and Store Design teams to help ensure that everything, from the bidding process through the end of project is completed on-time and on-budget, while upholding the Waterworks brand and ensuring internal/external client satisfaction.
This role requires a hybrid presence at the Danbury HQ 3 days/week.
Responsibilities:
- Provide administrative and operational support to Project Managers across the full project lifecycle
- Support project tracking, workflows, and documentation within the M3 system
- Prepare, maintain, and update project plans, sheets, checklists, schedules, and documentation
- Coordinate project communications to ensure smooth transitions between phases and alignment on cost, schedule, quality, and completion
- Schedule and facilitate monthly facilities calls with showrooms and oversee follow-through on all work orders
- Support the execution of projects for new, relocated, and remodeled showrooms to help ensure on-time and on-budget delivery
- Arrange start-up of essential services, including utilities, disposal, and maintenance
- Order required Waterworks product and coordinate shipment and on-site delivery
- Support Store Design with plan updates, schedules, and project scope definitions using AutoCAD as needed
- Provide purchasing and project documentation to support fixed asset capitalization
- Assist with product assembly in the warehouse and on-site as needed
- Perform other related duties as assigned
Requirements:
- Bachelor’s degree or equivalent experience required
- 1-2 years of experience in administrative, project coordination, or project support roles
- Proficiency in Microsoft Office Suite, with strong skills in Excel and PowerPoint
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to collaborate effectively, manage details, and follow through on action items
- Proven ability to manage multiple projects, priorities, and deadlines in a fast‑paced environment
- Familiarity with AutoCAD preferred; willingness and ability to learn if not currently proficient
- Ability and willingness to travel between Corporate office, Warehouse and NY metro showrooms (up to15%)
$48,000 - $55,000 a year
Our Values
Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.
Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Own It: Be responsible for your results. Empower yourself and others to step forward and lead.
Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual’s experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate’s experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
