Job Description
Job Title: Client Support Executive (Business)
Contract: 12 month contract
Salary: £26,520 - £28,000 per annum
Hours per week: 35 hours
Location: At IOSH, we encourage hybrid working because we believe it’s the key to achieving work-life balance, strategic success and fostering our collaborative culture. So this role can be worked on a hybrid basis where you’ll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home. We are also open to candidates being remote based with occasional travel to our Head Office.
The successful applicant must have the pre-existing right to both live, and to work in the UK.
Closing date: 02 June 2026
Interview date: w/c 8 June 2026
About the role We’re seeking a confident, ambitious individual to join our dynamic team that is driving a safe and healthy world of work globally on a fixed term contract. As a Client Support Executive (Business), you’ll play a pivotal role in building long-term, strategic partnerships with global organisations, supporting them to deliver their strategic objectives, and increasing IOSH’s commercial growth. You will be responsible for closing sales deals over the phone and maintaining lasting client relationships. You’ll collaborate closely with our Client Relationship Managers, helping to onboard new customers and support them to deliver key strategic initiatives that maximise both commercial and strategic value. You will predominantly be on the phone making calls to secure sales but it may require some national travel.
What you’ll bring
You will be a confident communicator, whether on outbound calls or managing inbound enquiries, who enjoys speaking with potential new providers and be confident in securing sales with them. You will be a target-driven sales professional with a proven track record of building credible, strategic level relationships with clients. You will be able to learn and understand the customers needs and buying process, identifying opportunities to support the IOSH for Business commercial success. Your experience will help you be the voice of the customer internally, working cross-functionally to ensure the alignment of resources to support the delivery of the IOSH for Business Strategy.
Membership of, or working towards membership of, a relevant professional body is desirable.
Essential criteria
A good understanding of customer relations and practices.
Experience of generating and developing leads.
A good understanding of the customer relationship management process and the importance of building relationships.
A working knowledge of a CRM (Customer Relationship Management) system, ideally D365.
What’s in it for you?
We support our colleagues to bring their best selves to work, so they can deliver exceptional outcomes. We do this by offering a comprehensive benefits package, including:
- Hybrid working and flexibility to ensure a positive work-life balance
- 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
- Private medical insurance and healthcare cash plan covered by IOSH
- Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
- Individual performance related pay scheme
- Up to five paid volunteering days per year
- Employee Assistance Programme to support you and your dependent’s wellbeing
About us
The Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals.
We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are.
We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy.
Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting www.iosh.com.
How to apply
To apply, you’ll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below.
If you want to find out more about IOSH please visit our website. If you have any queries about the role or require any reasonable adjustments to support you with the recruitment process please reach out to people@iosh.com.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
