Job Description
Company Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
As an Associate Manager within our AML Onboarding team, you will play a key role in ensuring robust client due diligence and onboarding processes across a diverse portfolio. You’ll lead and support a team while overseeing the end‑to‑end onboarding lifecycle—reviewing complex KYC/AML documentation, managing risk assessments, and ensuring compliance with regulatory requirements. Working closely with internal stakeholders, you’ll contribute to a strong risk culture while maintaining high‑quality, efficient, and compliant service delivery.
What you will do
- You’ll review, assess, and approve CDD and KYC documentation for clients, investors, and related parties, ensuring compliance with regulatory and internal standards.
- You’ll oversee the onboarding process end‑to‑end, including conducting enhanced due diligence (EDD), screening, adverse media checks, and supporting risk rating assessments.
- You’ll supervise and guide your team by providing technical support, coaching, and training, while ensuring onboarding tasks are completed accurately and efficiently.
- You’ll manage escalations for high‑risk cases, including preparing and reviewing submissions to ACE and Group Reputational Risk Committees, ensuring appropriate risk mitigation and regulatory compliance.
- You’ll collaborate closely with internal teams to uphold processes, maintain high‑quality data in systems, monitor performance, and continuously improve onboarding practices to enhance efficiency and reduce risk exposure.
What we offer
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
- Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave
- Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day
Qualifications
About You
- You hold a degree in Law or a related field, and professional certifications in AML, compliance, or financial crime (e.g. ACAMS, ICA, STEP) are an advantage.
- You bring robust experience within financial services, with strong exposure to AML, compliance, or financial crime environments.
- You have a solid understanding of regulatory frameworks such as the Financial Services Act, Securities Act, and FIAMLA/FIAMLR, and can confidently apply them in practice.
- You are an effective people leader, with experience coaching teams, managing workloads, and driving performance in a fast‑paced environment.
- You are highly organised, detail‑oriented, and client‑focused, with strong communication skills and the ability to work collaboratively across teams; fluency in English and French is required.
Additional Information
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
