Job Description
We’re looking for a Senior Implementation Architect to join our Professional Services team in the United States. This role is fully remote, with hiring available in the following states:
Delaware, Illinois, Michigan, Pennsylvania, Florida, Indiana, New Jersey, South Carolina, Georgia, Maryland, New York, Texas, Massachusetts, North Carolina, Vermont, and Virginia.
In this role, you will…
- Own and execute end-to-end technical implementations for customers across NAM
- Design scalable solutions that translate complex business and data requirements into clear technical architectures
- Define requirements and shape specifications for AI-assisted delivery workflows and automation tooling
- Provide feedback loops from real-world implementations to continuously improve automation capabilities
- Support pre-sales through demos and proof-of-concept projects for strategic prospects
- Onboard and train customer teams to maximize the value they get from our platform
Your day-to-day work and responsibilities include…
- Leading onboarding programs that translate customer goals into effective platform setup using out-of-the-box solutions
- Designing and delivering bespoke training and enablement sessions tailored to each customer’s use cases and team structure
- Leading customer workshops to define integration architecture, data flows, and use case implementation strategies
- Implementing custom solutions using JavaScript, Python, APIs, and SQL to meet specific customer requirements
- Identifying repeatable patterns and manual processes that are strong candidates for automation
- Running product demos and executing proof-of-concept projects for strategically important deals
- Collaborating with Customer Success Managers to align technical outcomes with business value
This position is for you if you have…
- 5+ years of experience in implementation, solutions engineering, or technical consulting within Martech SaaS companies (Martech experience is essential).
- Strong understanding of data integration, APIs, and system architecture
- Hands-on proficiency with JavaScript, Python, SQL, and database management
- Experience with data pipelines, ingestion, and transformation processes
- A track record of managing implementation timelines across multiple concurrent customer projects
- Strong workshop facilitation and presentation skills in customer-facing roles
- Curiosity about AI and eagerness to help define how it should be applied to real delivery challenges
The on target earnings (OTE) for this role is $120K to $180K USD annually. These figures reflect the compensation offered for remote U.S. based candidates. Actual earnings may vary depending on individual performance against targets.The actual amount offered may be higher or lower, based on non-discriminatory factors such as experience, job-related knowledge, skills, and abilities. In addition to compensation, we offer a comprehensive benefits package, including:
\* Fully paid medical/dental/vision benefits (for employee & dependents)
\* Generous PTO
\* 401k with matching
\* Options
\* Tech package
\* Home office and wifi stipend.
Supermetrics is committed to fair and equitable compensation practices. We regularly review pay data to ensure internal equity, market alignment, and full transparency in how we reward performance.
#LI-Remote
Join us on our mission to make data a marketing superpower
Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.
We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started!
We’re a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.
Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.
We’re hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.
Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.
It all started with a Google t-shirt… Read the rest of our growth story at supermetrics.com/about.
Our commitment to transparent hiring: At Supermetrics, we leverage AI in our early recruitment stages to efficiently match your skills to our roles and provide a frictionless scheduling experience. While AI helps us operate faster and fairer, all final hiring decisions and deep-dive interviews are conducted by our human team members.
